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If you have an urgent question, please contact us via chat on our website or Whatsapp. If not, please email us at support@manntravel.co.nz, and we will respond to you within 24 hours.
Please contact our customer care department on 09 973 1940 for assistance if you wish to cancel any bookings for flight, accommodation etc. Call us/ email us anytime for details regarding reservations/ bookings. We are available 24/7 to serve you.
Please contact our customer care department on 09 973 1940 or email at support@manntravel.co.nz for assistance if you wish to amend any bookings for flight, accommodation etc. Call us/ email us anytime for details regarding reservations/ bookings. We are available 24/7 to serve you.
Depending on the terms of your ticket’s tariff, there can be penalties and charges associated with changing your reservation. You may find out which fines or additional taxes will be charged. If the fare for the new itinerary you intend to purchase is more expensive than the fare you have previously paid, you will also be required to pay the difference. To complete the modifications to your ticket, you must pay the fees and fare difference online.
No, any modifications you make online will affect every person in your reservation. You must get in touch with us or the travel agent that handled your reservation if you want to modify a flight for only one passenger.
However, if you want to change seats, book a dietary meal or add services for individual passengers, you can do that through Manage booking in airlines website.
These choices won’t be saved if you’ve already made a seat or meal for the sector you altered. Please choose a flight on Manage a Booking if there are any new flights.
Yes, you are eligible for a complete refund as long as it falls under the parameters of your ticket. The card you used to purchase your ticket will be refunded.
If you decide to cancel, you may do so by going to Manage your booking and filling out our refund form. First, make sure you understand the terms of your fare, since some tickets may not be refundable or subject to cancellation fees.
Yes, you are eligible for a complete refund as long as it falls under the parameters of your ticket. The card you used to purchase your ticket will be refunded.
If you decide to cancel, you may do so by going to Manage your booking and filling out our refund form. First, make sure you understand the terms of your fare, since some tickets may not be refundable or subject to cancellation fees.
There are fare conditions associated with every flight ticket, and these conditions set the ticket’s price. The terms controlling a ticket’s refundability and if additional fees will be assessed if your travel intentions change are the most typical ones to be aware of.
A ticket that allows you to modify your travel dates without incurring any additional fees—or to receive a full refund if you must cancel your trip—will be more expensive but handy if you believe your plans may change.
Make sure to ask your travel agent about any applicable fare conditions for the flights you are thinking of booking.
A travel voucher serves as a representation of the cost of your ticket and may be applied to future purchases from us.
A travel voucher that has already been given to you may be used at any time within the next 12 months after the day it was provided.
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**Indicative [Weekly/Monthly] Repayments: ^Approved applicants only. The indicative monthly repayment is the purchase amount and Establishment Fee divided by the number of weeks in the Start-up Interest Period. The indicative repayments assume there are no additional purchases, cash withdrawals, fees or charges. The indicative repayments are only an estimate and figures should be used as an indication only. They do not represent either a quote or pre-qualification or approval. To repay the purchase amount by the expiry of the Start-up Interest Free Period, the indicative monthly repayments stated would need to be made by the due date for each statement period.
