Find answers to all your travel-related queries in our comprehensive FAQ section. Whether you’re looking to book a flight, manage your booking, understand refund policies, or need assistance with special requests, we’ve got you covered. For further support, our team is available 24/7 to ensure a seamless travel experience with Mann Travel.
Mann Travel is one of New Zealand’s trusted travel agencies for flights to India, offering competitive fares from Auckland, Wellington, and Christchurch to major Indian destinations including Delhi, Mumbai, Amritsar, Ahmedabad, Hyderabad, Bengaluru, Chennai, and Kolkata. With strong airline partnerships and experienced travel consultants, Mann Travel helps travellers find the best value flights throughout the year.
In many cases, yes. Specialist travel agencies like Mann Travel can access negotiated airline fares, promotional offers, group allocations, and special student fares that may not always appear on comparison websites. In addition, travellers receive personalised support before, during, and after travel, including assistance with schedule changes, baggage requirements, and itinerary planning.
Mann Travel combines local expertise with international reach. Operating in New Zealand since 2014, the company offers competitive fares, flexible payment options through Afterpay, Gem Visa, and Q Card, 24/7 customer support, and access to a wide range of airlines and travel products.
Yes. Mann Travel provides 24/7 customer support to assist travellers before, during, and after their journey. Whether you need help with flight changes, schedule disruptions, cancellations, baggage issues, or emergency travel arrangements, support is available around the clock.
Mann Travel operates through established airline reservation systems and industry-accredited ticketing channels. All bookings are issued with airline-confirmed e-tickets that can be verified directly with the airline.
No. While Mann Travel is widely recognised for flights between New Zealand and India, the company also books flights worldwide, including destinations across Asia, Europe, North America, the Middle East, and the Pacific Islands.
The cheapest months to travel from New Zealand to India are generally February, March, August, and September. These periods typically fall outside peak holiday seasons and major festivals, resulting in lower airfare prices. Mid-week departures often offer better value than weekend flights.
For the best combination of price and availability, travellers should book flights to India at least 2 to 4 months before departure. For travel during Christmas, New Year, school holidays, wedding season, or major festivals such as Diwali, booking 4 to 6 months in advance is recommended.
Flights from New Zealand to India usually take between 17 and 30 hours depending on the departure city, airline, and transit connection. Auckland to Delhi typically takes around 18 to 24 hours, while flights to cities such as Amritsar, Ahmedabad, or Chandigarh may require additional domestic connections.
Popular airlines serving routes between New Zealand and India include:
Mann Travel compares fares and baggage allowances across these airlines to find the most suitable itinerary.
The best airline depends on your priorities. Singapore Airlines is known for excellent service and efficient connections, while Qatar Airways and Emirates offer extensive route networks and premium onboard experiences. Air India provides convenient connections to major Indian cities. Mann Travel can recommend the most suitable airline based on your budget, baggage requirements, and travel dates.
Yes. Mann Travel can arrange multi-city itineraries allowing travellers to arrive in one Indian city and depart from another. Popular examples include flying into Delhi and returning from Mumbai, Bengaluru, Ahmedabad, or Chennai.
Yes. Mann Travel regularly assists travellers requiring urgent or last-minute travel to India. Through airline partnerships and fare monitoring, special fares may occasionally be available even when online inventory appears limited.
Mann Travel New Zealand accepts a range of payment options including bank transfer, Visa, Mastercard, Afterpay, Gem Visa, and Q Card. Available payment methods may vary depending on the booking type, airline, and travel date. Your consultant will confirm all available options before payment is processed.
Yes. Mann Travel offers flexible payment solutions through Afterpay, Gem Visa, and Q Card, allowing eligible customers to spread the cost of their travel over time. Approval and payment schedules are determined by the respective payment provider.
In many cases, yes. Customers may be able to use a combination of payment methods such as bank transfer, credit card, Afterpay, Gem Visa, or Q Card. Availability depends on the booking and airline requirements.
Yes. Bank transfer is available for many bookings and is often preferred for larger transactions. Payment instructions will be provided by your consultant at the time of booking.
Yes. Visa and Mastercard are accepted for most bookings. Any applicable card surcharges will be advised before payment is processed.
Most bookings are ticketed shortly after payment is received and confirmed. In some cases, airline processing times may vary. Your consultant will provide an estimated ticketing timeframe and email your itinerary once issued.
Some airlines allow fares to be held for a limited period, while others require immediate ticketing. Availability depends on the airline, route, fare type, and travel dates. Mann Travel will advise whether a fare hold is possible for your booking.
Yes. Family members, friends, or sponsors can pay for another traveller’s booking. Additional verification may be required for security purposes depending on the payment method used.
In many cases, yes. Most airlines allow date changes subject to fare rules, airline fees, and any difference between your original fare and the new fare. Some promotional or heavily discounted tickets may have limited change options. Mann Travel will review your fare conditions and advise all applicable costs before making any changes.
Most airlines do not allow tickets to be transferred to another person. However, minor spelling corrections may be permitted if the name on the ticket does not exactly match the passport. The airline’s rules will determine whether a correction can be made and whether any fees apply.
Contact Mann Travel as soon as possible after noticing the error. Small spelling corrections are often easier and less expensive to resolve before departure. Your name should always match your passport exactly to avoid boarding issues.
To request a refund, contact Mann Travel with your booking reference and travel details. The team will review your ticket conditions, submit the refund request to the airline if applicable, and keep you informed throughout the process.
If an airline cancels your flight, you may be entitled to alternative travel arrangements, a travel credit, or a refund, depending on the airline’s policy and applicable regulations. Mann Travel will assist you in understanding your options and arranging the best available solution.
Airlines occasionally make schedule changes after tickets have been issued. If this occurs, Mann Travel will notify you and explain any available alternatives. Significant schedule changes may qualify for a free rebooking or refund, depending on the airline’s policy.
If you miss your flight without notifying the airline, your booking may be treated as a no-show. In many cases, airlines cancel all remaining sectors on the itinerary. Contact Mann Travel immediately if you believe you may miss a flight, as early action can sometimes preserve part of the ticket value.
Contact Mann Travel immediately. The team can help identify the fastest available flight options, explain ticket conditions, and assist with urgent travel arrangements to India or other destinations.
Many travel insurance policies provide cover for unexpected events such as illness, injury, family emergencies, or other covered circumstances. Coverage varies by insurer and policy type. Travellers should review their policy wording carefully before making a claim.
For assistance with booking changes, cancellations, schedule changes, or refund enquiries, contact Mann Travel New Zealand on 09 973 1940 or email support@manntravel.co.nz. Customer support is available 24 hours a day, 7 days a week.
Yes. New Zealand passport holders generally require a valid visa before travelling to India. Most travellers apply for an Indian e-Visa online before departure. Visa requirements can change, so travellers should always check the latest requirements through official Indian Government channels before booking travel.
An Indian e-Visa is an electronic travel authorisation that allows eligible travellers to visit India for tourism, business, medical treatment, conferences, and certain other approved purposes. Once approved, the visa is electronically linked to your passport.
Travellers can apply online through the official Indian Government visa portal. Applicants are typically required to provide passport details, a digital photograph, supporting documentation, and payment of the applicable visa fee.
Requirements may vary depending on age and individual circumstances. Travellers should verify current OCI update requirements through the official Indian Government OCI services portal before travel.
Travellers should ensure they leave India before their authorised stay expires. Overstaying may result in fines, penalties, future visa difficulties, or other immigration consequences
Transit visa requirements depend on the country where the connection occurs, the length of the layover, nationality, and whether travellers leave the airport transit area. Always verify transit requirements before departure.
Dual citizens should carefully review visa and immigration requirements before travel. Entry and exit requirements may differ depending on the passport used.
Travellers are strongly advised not to travel with insufficient passport validity. Airlines and immigration authorities may deny boarding or entry if passport requirements are not met.
Children travelling on a paid child fare generally receive the same baggage allowance as adults. Airline policies may vary, so travellers should confirm their specific allowance before departure.
Yes. Most airlines permit passengers travelling with infants or young children to carry a stroller or pram, subject to airline size and weight restrictions.
Some airlines permit pooled baggage allowances for passengers travelling on the same booking, while others do not. Airline-specific rules apply.
Sharp objects, certain tools, large liquid containers, and other restricted items may not be carried in cabin baggage. Security regulations vary between airports and countries.
Yes. Travellers should declare all food, plant materials, and animal products on arrival. Failure to declare restricted items may result in fines or penalties.
Passengers travelling internationally should generally arrive at least three hours before departure. During peak travel periods, additional time may be advisable.
Report the issue immediately to the airline’s baggage services desk before leaving the airport. The airline will issue a Property Irregularity Report (PIR) and begin tracing the baggage.
Damaged baggage should be reported to the airline before leaving the airport. Supporting photographs and documentation may be required when submitting a claim.
Yes. Mann Travel offers access to special student fares on selected airlines travelling between New Zealand and India. These fares may include additional baggage allowances, flexible ticket conditions, and competitive pricing compared to standard economy fares.
Student fares are generally available to travellers enrolled with a recognised educational institution. Airlines may require a valid student ID card, enrolment confirmation, or other supporting documentation at the time of booking.
Many student fares include additional checked baggage allowances compared to standard economy fares. The exact allowance varies by airline, route, and fare conditions. Mann Travel will confirm all baggage benefits before ticketing.
Yes. Mann Travel occasionally offers exclusive promotions and travel deals for teachers, education staff, and other eligible professionals. Travellers can also register for MannPass to receive updates on special offers and discounts.
Absolutely. Mann Travel regularly assists international students travelling between New Zealand and India, helping with flight bookings, baggage requirements, flexible travel dates, and finding the most suitable airline options.
Booking early, travelling outside peak periods, and checking for airline student promotions can help secure the best fares. Mann Travel consultants can compare multiple airlines and identify available student offers based on your travel dates and destination.
Once your booking has been confirmed and payment has been received, your e-ticket is typically issued within a few hours. In some cases, ticketing may take longer depending on the airline’s processing times. Your itinerary and ticket details will be sent to your registered email address.
A PNR (Passenger Name Record) is your airline booking reference. This unique code allows you to manage your booking, select seats, check flight details, and complete online check-in directly through the airline’s website or mobile app.
Most airlines open online check-in between 24 and 48 hours before departure. Online check-in allows travellers to confirm their flight, select available seats, and obtain a digital boarding pass before arriving at the airport.
If you cannot locate your ticket or itinerary, contact Mann Travel New Zealand on 09 973 1940 or email support@manntravel.co.nz. Our team can resend your travel documents and assist with any booking-related enquiries.
Yes. Mann Travel provides 24/7 customer support and can assist travellers affected by flight delays, schedule changes, missed connections, or other travel disruptions. Our team will work with the airline to help identify available solutions and keep you informed throughout your journey.
Yes. Mann Travel regularly assists families travelling between New Zealand and India. Our consultants can help arrange family-friendly flight options, suitable transit connections, seating requests, baggage requirements, and special assistance for children and infants.
Yes. Infants generally require their own airline booking even if they are travelling on a parent’s lap. Most airlines offer infant fares for children under two years of age, subject to airline conditions.
Yes. Bassinet seats may be available on selected airlines for infants meeting airline age and weight requirements. Bassinet requests should be made as early as possible as availability is limited and cannot always be guaranteed.
In some situations, immigration authorities or airlines may request additional documentation when a child is travelling with only one parent or guardian. Requirements vary by destination and individual circumstances.
Many full-service airlines offer child meals on long-haul flights. Requests should be made before departure and are subject to airline availability.
Absolutely. Mann Travel can help families choose convenient flight schedules, shorter transit times, suitable baggage options, seat requests, and other travel arrangements to make the journey as comfortable as possible.
Travellers should ensure all passports, visas, travel documents, and airline bookings are arranged well in advance. Mann Travel can help coordinate family bookings and provide guidance on airline requirements for children and infants.
For assistance with family travel bookings, child fares, infant travel, or documentation requirements, contact Mann Travel New Zealand on 09 973 1940 or email support@manntravel.co.nz. Our team is available 24/7 to assist travellers.
