Refund Process

Refund Process Steps

To begin the refund process, please reach out to us at 09 973 1940. One of our dedicated team members from the refund department will be available to assist you and guide you through the next steps.

Terms and Conditions

**Indicative [Weekly/Monthly] Repayments: ^Approved applicants only. The indicative monthly repayment is the purchase amount and Establishment Fee divided by the number of weeks in the Start-up Interest Period. The indicative repayments assume there are no additional purchases, cash withdrawals, fees or charges. The indicative repayments are only an estimate and figures should be used as an indication only. They do not represent either a quote or pre-qualification or approval. To repay the purchase amount by the expiry of the Start-up Interest Free Period, the indicative monthly repayments stated would need to be made by the due date for each statement period.

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